Refund Policy
At Skillora Software House, we are committed to providing high-quality training programs and professional digital services. This Refund Policy explains the conditions under which refunds may be requested for our courses and services.
By enrolling in a course or purchasing our services, you agree to the terms outlined below.
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Course Refund Policy
Before Classes Begin
Students may request a refund before the course starts. Any approved refund may be subject to applicable administrative charges.
After Classes Begin
Once classes have started or course materials have been provided, course fees are generally non-refundable.
Missed Classes
Fees will not be refunded for missed classes due to personal reasons. However, where possible, we may provide recorded sessions or alternative learning support.
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Service Refund Policy
For website development, graphic design, digital marketing, and other digital services:
– Refund requests are reviewed on a case-by-case basis.
– If work has already started or milestones have been completed, a full refund may not be available.
– Completed and approved work is non-refundable.
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Project Cancellation
If a client cancels a project after work has begun:
– Payment will be calculated based on the work completed up to the cancellation date.
– Any remaining eligible balance will be reviewed for a possible refund.
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Non-Refundable Items
The following are generally non-refundable:
– Completed courses
– Downloadable digital materials
– Completed software projects
– Graphic design files delivered to the client
– Consultation fees
– Customized digital services
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Refund Processing
If a refund request is approved:
– Refunds will be processed using the original payment method whenever possible.
– Processing times may vary depending on the payment provider.
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Policy Changes
Skillora Software House reserves the right to update or modify this Refund Policy at any time. Any changes will be published on this page with the latest revision date.
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Contact Us
If you have any questions regarding this Refund Policy, please contact our support team through the Contact Us page.
Thank you for choosing Skillora Software House. We appreciate your trust and are committed to delivering quality education and professional digital solutions.